Privacy Policy — Charalambides Marketing Ltd

Effective date: 03 October 2025

Introduction
Charalambides Marketing Ltd (we, our, us) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect personal data when you visit our website, register for seminars, contact us, or otherwise interact with our services.

Company details / Data controller
Charalambides Marketing Ltd
Address: 13 Ioanni Kliridi, Lykabittos, 1070 Nicosia, Cyprus
Phone: +357 22764040

What personal data we collect
We may collect and process the following personal data depending on how you interact with us:

  • Identity and contact data: name, job title, company, postal address, email address, telephone number.
  • Registration data: seminar/course enrolment details, eligibility information for subsidised programmes (ANAD), attendance records.
  • Communications: any messages you send to us via contact forms, email, or phone calls.
  • Technical data: IP address, browser type and version, time zone, device identifiers, operating system and platform.
  • Usage data: pages visited, clicks, session duration, referrer URL (collected by analytics tools).
  • Marketing preferences: whether you consent to receive promotional communications from us.
    We do not collect payment card details online because we do not process online payments. Any offline payment handling is outside this website.

How we collect personal data

  • Directly from you when you fill forms (contact, registration, enquiry), subscribe to our newsletter, or communicate with us.
  • Automatically through cookies and analytics when you visit the website.
  • From third parties where necessary (for example ANAD, accredited bodies, or a referring organisation) when you register for subsidised seminars.

Legal basis for processing
Under GDPR we rely on one or more lawful bases to process your personal data, including:

  • Consent — where you have given clear consent for us to process your data for a specific purpose (e.g., marketing communications, non-essential cookies).
  • Contract — processing necessary to perform our contract with you (e.g., seminar registration, administration).
  • Legal obligation — when required to comply with laws or regulatory obligations (e.g., record keeping for ANAD-funded programmes).
  • Legitimate interests — for our business operations, such as fraud prevention, direct marketing (subject to opt-out), and improving our website and services, provided these interests are not overridden by your rights.

Purposes of processing
We use personal data for purposes including:

  • Processing seminar registrations and managing attendance.
  • Communicating with you about seminars, diplomas, confirmations, updates and administrative matters.
  • Managing and administering subsidised programmes (sharing required participant data with ANAD or relevant authorities where required for funding and audit).
  • Sending newsletters and marketing (only where you consent or where we have a legitimate interest and you have not objected).
  • Improving our website, services and user experience via analytics.
  • Ensuring legal and regulatory compliance, record-keeping and internal reporting.

Sharing personal data
We do not sell your personal data. We may share personal data with:

  • ANAD or other funding bodies — when required for processing and auditing subsidised seminar participation.
  • Accredited training partners, examiners or certifying bodies — when necessary to deliver a programme and issue certificates.
  • Service providers who assist us in running the website and our services (e.g., hosting providers, email services, analytics, CRM providers). These parties act as processors and are contractually required to keep your data secure.
  • Legal or regulatory authorities when required by law.

International transfers
If we transfer your data outside the EEA, we will ensure appropriate safeguards are in place (standard contractual clauses, adequacy decisions, or other lawful mechanisms). We will inform you of such transfers where required.

Data retention
We retain personal data only for as long as necessary for the purposes set out above and to satisfy legal, accounting or reporting requirements. Typical retention periods:

  • Seminar enrolment and attendance records (including ANAD audit requirements): up to 7 years where required by regulation.
  • Contact and enquiry records: up to 3 years after last contact unless you request deletion.
  • Marketing data: until you withdraw consent or opt-out.
    Retention periods may be longer where required by law.

Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, disclosure or alteration. These measures include encrypted connections (HTTPS), secure hosting and restricted access to systems. While we strive to protect your data, no internet transmission is completely secure.

Your rights under GDPR
You have rights in relation to your personal data, including:

  • Right of access — request a copy of the personal data we hold about you.
  • Right to rectification — ask us to correct inaccurate or incomplete data.
  • Right to erasure — request deletion of personal data in certain circumstances.
  • Right to restrict processing — request limited processing in certain circumstances.
  • Right to data portability — request transfer of your data in a structured, machine-readable format.
  • Right to object — object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent — where processing is based on consent, you can withdraw consent at any time.

Complaints
If you have a complaint about how we process your personal data, please contact us first. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

Cookies & tracking
We use cookies and similar technologies. For details see our Cookies Policy. You can manage cookie preferences through your browser settings and cookie consent tool on our website.

Automated decision-making
We do not use fully automated decision-making that has a legal or similarly significant effect on individuals. If such systems are used, we will provide information about logic, significance and envisaged consequences.

Children
Our services are intended for adults. We do not knowingly collect personal data from children under 16. If you believe we have such data, contact us and we will take steps to remove it.

Changes to this policy
We may update this policy periodically; we will publish the update date at the top. Material changes will be notified on our website or by direct communication where appropriate.

Contact
Charalambides Marketing Ltd
13 Ioanni Kliridi, Lykabittos, 1070 Nicosia, Cyprus
Phone: +357 22764040